Refund Policy

The 15-minute consultation, the Magic Scan, the games, Merlin and any free training cost nothing, so there's nothing to refund.

Paid digital products, courses and templates come with a 14-day money-back guarantee. If it isn't right for you, email us within 14 days of purchase and we'll refund you in full — no hoops. After 14 days, purchases are final.

Websites, apps, funnels and automations are custom work built specifically for you, so they're handled a little differently:

• Before work begins. Cancel any time before we start and you get a full refund of anything you've paid.
• After work begins. Deposits become non-refundable once we've started, because the time is already reserved and spent. If you cancel mid-project, you're billed for the work completed to date and we refund the rest.
• If we can't deliver. If we can't finish what we agreed to, we'll refund you for anything not delivered.

Ongoing plans can be cancelled at any time and will stop at the end of the current billing period. We don't pro-rate partial months, but we also won't charge you again after you cancel.

If you buy software or a course from another company through a link on our site, that company's refund policy applies — not ours. We're happy to point you in the right direction.

Email hello@thetechwizards.io with your name, what you purchased and the date. We'll reply within 3 business days, and approved refunds are returned to your original payment method — usually within 5–10 business days, depending on your bank.

Please talk to us first. Almost everything can be sorted out with one email, and we'd much rather fix the problem than fight over a chargeback.